Frequently Asked Questions
Everything you need to know about shopping with TEAME
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?
We offer a 30-day return policy for most items in their original, unused condition. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Which payment methods do you accept?
TEAME accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 1 hour of placement by contacting our customer service team.
Do you offer international shipping?
Yes, we currently ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.
How can I track my package?
Once your order ships, you will receive an email with a tracking link. You can also track your status directly on our website by visiting the 'Order Tracking' page.